EXTRA REVENUE

In-house guests receiving individualized marketing services from SweetBeam spend +23.1%* more on F&B, Spa, Activities and other ancillaries than guests not receiving the marketing services.

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EVERY SEASON,
EVERY GUEST

The guest mix of this five-star resort shifts from leisure during high season to business and MICE during the rest of the year. SweetBeam's custom algorithms instantly adapt to every guest, generating significant extra revenue all year round.

 

CAPTURE AT THE SPA

This urban 200-room luxury property suffered from low capture on Spa. By tailoring messages to different in-house guest profiles it boosted capture by +61% and tripled repeat usage. That's nearly 150 additional treatments per month.

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FINE DINING COVERS

This historic 250-room hotel has a Michelin–starred restaurant. The problem: only locals and frequent guests know about it. Powerful, tailored storytelling from SweetBeam increased in-house guest covers and subsequent revenue by almost +80%.

 

GROWING
AVERAGE CHECK

This five-star beachfront property often has guests with dinner included. By carefully targeting the extensive wine list and special supplemental theme evenings, SweetBeam increased the average check by +21%.

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ROOM SERVICE

This city center gem has a limited but compelling offering. By targeting high value guests with relevant menu items at relevant moments SweeBeam adds an average of +$10 in room service revenue per guest per night: that's a +37% improvement over the hotel's regular room service business.

 

ACTIVITIES AND
EXCURSIONS

Swimming is the only way to leave this isolated sland resort.Yet beyond just food & beverage, opportunities abound for guests to experience nature, culture and romance. By targeting each guest with the activities most likely to interest him or her, revenue from activities is up +31%.

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BAR & NIGHTLIFE

This landmark city center hotel has a compelling bar and nightlife offering. SweetBeam ensures that business travellers and conference group members are aware at just the right moment, and footfall in the outlets is up significantly.

 

EXTRA REVENUE,
EXTRA PROFIT

This 300-room five star property has excellent propositions for in-house guests and active programs to capture them. With SweetBeam, they consistently add over +$170,000 in revenue per month,on top of the best they can do. With fixed costs covered, the majority of that revenue falls straight to the bottom line

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 TRADITIONAL MARKETING     INDIVIDUALIZED MARKETING

*Average increase in on-property spending measured over 550,000 room nights.
Performance average subject to change. Actual results may vary based on property, guest mix, season or other factors.