Individual Marketing, exclusively for luxury hotels and resorts.
SweetBeam is the leader in Individual Marketing to increase guest spending in luxury hotels and resorts after the guest has arrived. Our unique Individual Marketing service built on patented technology allows luxury hotels and resorts to proactively communicate to each guest individually.
By inspiring each and every guest individually at key moments throughout his or her stay, we enable hotels and resorts to offer a more tailored and luxurious experience to each guest. Informed and inspired guests use more of the property’s outlets and services, and experience the aspects of the property that make it just perfect for them.
SweetBeam has a proven track record with exclusive luxury hotel and resort clients, delivering our unique Individual Marketing service across five countries to millions of guests from diverse cultures. Our hands-on approach and exceptional level of service drive measurable results for every client.
At SweetBeam, we do the work so there’s no burden on hotel staff. We provide a turnkey Individual Marketing program at all stages of service design and delivery: from analysis, planning and implementation, to content development, measurement and optimization. We keep your Individual Marketing fresh for each guest at your property, every moment of each guest’s stay, 365 days per year.