Time Context™
Time Context™
SweetBeam Time Context™ leaves printed collateral in the dust. Simply put, SweetBeam Time Context™ allows you to communicate relevant messages to guests at just the right moment, boosting your Total RevPOR. The intelligent SweetBeam server dynamically manages your guest communications, putting your property’s messages into the context of the guest’s stay by communicating each your property’s key services at just the relevant moment each minute of each day. Your products or services are promoted when they are available for consumption and when guests are most likely to be receptive and respond.
Information overload is common for guests. First-time guests or relatively infrequent guests have to quickly absorb the various offerings, timings, whereabouts, services, and options available to them on the property. This is not easy for guests who often arrive fatigued from traveling, even at properties with relatively simple services. The prospects can be overwhelming for guests at premium properties with an abundance of service offerings.
The impact of Time Context™ on guest communication effectiveness is a revolution in both guest services and Internal Yield™ management. Replace clutter with clear, simple messages at just the right moment when the guest is making a decision about what to do next. SweetBeam Time Context™ gives you the power to optimize all the revenue opportunities available at your property.
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