The SweetBeam service is the first and only guest communication system that actively influences guest spending on the services you want to sell.  It uses unique patent-pending technology to ensure effective guest communications to manage Internal Yield™ and optimize revenue, while remaining discreet. Guests receive pertinent information at just the right moment, without effort and without interfering with their television. SweetBeam enables leading hotel properties to:   

1. Upgrade to a new level of luxury and personalized service
   

2. Optimize yield on restaurant, spa services, and excursions
   

3. Up-sell beverages and high-margin amenities
   

4. Increase guest spend on the bar, boutique, and casino
   

5. Turn loss-making outlets into profit centers 
   

SweetBeam provides and operates the complete solution to ensure effective results, with a guaranteed ROI.

Increase your Guest Satisfaction.
How many of your guests call the reception each morning to ask about the breakfast hours?  Or miss the cutoff for same-day laundry services?  Or arrive at your restaurant when it is already fully booked?  SweetBeam’s elegant digital guest communication service is sure to be appreciated by your guests, by informing them of the services available to them—and only the services available to them—at just the right time.

Boost your Total Revenue per Occupied Room.

When guests are aware of available services at just the right moment, they are more satisfied and they also spend more money on services at your property.  Spontaneous purchases increase through the power of subtle suggestion, as guests learn of and appreciate a broader range of products and services offered by your property.  With SweetBeam, you now have the power to increase the sale of hotel products and services that drive your margins.

Grow your group business. 

SweetBeam provides unique and valuable services to attract conferences, groups, and corporate events—and to generate more revenue from them.  Stand out from the competition and provide a superior service portfolio by offering premium digital personalized messaging and group messaging services for conferences, group events, and congress activities.

Add revenue from selected partners. 

Share information with your guests about products and services from your hotel’s selected partners, and generate additional revenue for your property.  Give your partners a privileged window to your guests that’s more effective than lobby kiosks, brochures or magazine ads.  Research shows that contextualized advertising commands significantly higher rates than traditional printed media or brochures.  Research also shows that “utility advertising” if correctly deployed can be perceived as a service that guests genuinely appreciate.