The revolutionary new Express Note™ module from SweetBeam enables your butler or concierge staff to send personalized text messages to individual guests or to groups, quickly and discreetly.  Express Note™ enables enhanced levels of service, for example when you have an important message to deliver to guests whose rooms display a “do not disturb” sign.   Send important messages in an instant, and send courtesy messages without disturbing your guests.

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Increase staff efficiency. 

SweetBeam can configure Express Note™ with templates for your property including commonly-used messages, and even multiple languages.  You can also send the same message simultaneously to all guest rooms who are members of a group.

Improve guest satisfaction.

Personalize the guest experience by passing personal messages to guests more easily.  Communicate clearly, especially to foreign guests, by passing information in writing—for example when a guest calls the concierge to request a phone number, web address, or restaurant address.