If you run a luxury hotel, you’ve developed a broad and distinctive offering of services. But your guests are diverse in their interests, needs and desires, and respecting their privacy makes reaching them a challenge. What if there was a way to communicate with each and every one of them, individually? To recommend just what you know they would like, just when they would like it? To inspire them with a tailored view of your offerings perfectly adapted to their language, culture and preferences? Enter SweetBeam: the leader in Individual Marketing in luxury hotels and resorts that ensures every one of your guests will be inspired to experience more of the aspects of your property that are just right for him or her.
Increasing non-room revenue is high on the scorecard, so why not generate that revenue from guests already in the hotel? With fixed costs covered, incremental revenue from guests is highly profitable. SweetBeam is the leader in Individual Marketing that actively influences guest awareness and behavior, inspiring each guest with precisely the services and offerings that interest them, at every moment of their stay. Informed and inspired guests will experience more of the property's services and outlets, generating more profitable revenue in the process.